Nearby Transit Routes

Loading…

No route alerts at this time.

Contact Us

Let’s Connect  

Whether you’re a longtime rider or someone just discovering the world of public transit, we’re here to help.  

Need Help Right Now? Start Here. 

InfoLine: 727-540-1900 
Our customer service team is standing by to help with schedules, route changes, trip planning, and pretty much anything transit related. If you’ve ever wondered “Where do I get bus schedules?” or “How do I get from here to there?”—this is your number. 

For hearing impaired riders: 727-540-0603 (TDD) 

Hours: 

  • Monday–Friday: 6:00 a.m.–8:00 p.m. 
  • Saturday: 7:00 a.m.–8:00 p.m. 
  • Sunday & Holidays: 8:00 a.m.–4:30 p.m. 

We’re closed on Memorial Day, Fourth of July, Labor Day, New Year’s Day, Thanksgiving, and Christmas—even transit folks need some family time. 

Visit Us in Person 

Sometimes it’s easier to chat face-to-face. Here’s where you can find us around the bay area: 

Grand Central Station (Our Main Hub) 

3180 Central Ave.,
St. Petersburg, FL 33712 

Front Window: 

  • Monday–Friday: 7:15 a.m.–5:15 p.m. 
  • Saturday & Sunday: 8:15 a.m.–4:15 p.m. 
  • Lunch break: 12:30 p.m.–1:30 p.m. 

Back Window: 

  • Monday & Friday: 8:15 a.m.–5:15 p.m. 
  • Tuesday–Thursday: 9:15 a.m.–5:15 p.m. 
  • Saturday & Sunday: Closed 
  • Lunch break: 1:30 p.m.–2:30 p.m. 

Clearwater Customer Service Center 

525 Park St.,
Clearwater, FL 33756 

  • Monday–Friday: 7:15 a.m.–5:15 p.m. 
  • Saturday & Sunday: 8:15 a.m.–4:15 p.m. 
  • Lunch break: 12:45 p.m.–1:45 p.m. 

Pinellas Park Customer Service Center 

3801 70th Ave. N.,
Pinellas Park, FL 33781 
(South side of the Shoppes at Park Place mall) 

  • Monday–Friday: 7:15 a.m.–5:15 p.m. 
  • Saturday & Sunday: 8:15 a.m.–4:15 p.m. 
  • Lunch break: 12:30 p.m.–1:30 p.m. 

Note: Our downtown St. Petersburg location at 340 2nd Ave. N. is currently closed, but Grand Central Station is just a short ride away! 

Lost Something? We’ve Got You Covered. 

Lost and Found: 727-540-1800 
Hours: Monday–Friday, 8:15 a.m.–4:00 p.m. 

Here’s how our lost and found works: We tag, log, and securely store every item found on PSTA property for 30 days. So you’ve got a solid month to claim your belongings—plenty of time to retrace your steps! 

Share Your Thoughts. (We Really Want to Hear Them.) 

Got a compliment for a driver who made your day? A suggestion for how we can improve? Maybe you spotted something that needs our attention? We’re all ears. 

Email us: cserv@psta.net 
Call us: 727-540-1900 
Online form: Submit feedback through our customer service form below 

Whether it’s praise, constructive criticism, or just a friendly hello, your voice helps us serve you better. After all, you’re the reason we’re here—and we never forget that. 

Special Services & Programs 

PSTA Access (Paratransit Service) 

Information & Reservations: 727-540-1888 
Our door-to-door service for riders with disabilities who can’t use regular fixed-route buses. 

Transportation Disadvantaged (TD) Program 

Phone: 727-540-1900 
Fax: 727-540-1923 
Helping connect our community’s most vulnerable residents with essential transportation. 

Looking for a Career in Transit? 

Jobline: 727-540-1800 
Join our team! We’re always looking for people who share our passion for serving the community. 

Administrative & Business Inquiries 

PSTA Headquarters 
3201 Scherer Drive 
St. Petersburg, FL 33716 
Main Number: 727-540-1800 

For media inquiries, partnership opportunities, or other business matters, this is your starting point. 

Ethics Hotline: Keeping Transit Honest 

We’re committed to doing the right thing, and we need your help to maintain the highest standards. If you have concerns about misconduct or unethical behavior, you can report it confidentially. 

Ethics Hotline: 727-540-1809 
Available 24/7 for anonymous reporting 

Important note: This is NOT an emergency line. For immediate threats to life or property, please contact local authorities or 911. 

Ready To Plan Your Next Adventure? 

Remember, for trip planning, our trip planner is your best friend—it’s like having a personal transit assistant right in your pocket. But if you need that human touch, our InfoLine team is always ready to help you navigate your way around the bay. 

We’re proud to serve this incredible community, and we’re here whenever you need us. Whether you’re a daily commuter, an occasional rider, or someone just curious about public transit, you’re part of the PSTA family.